Shipping policy

🚚 Shipping Policy – Dragon View ShopNZ

At Dragon View ShopNZ, we want your shopping experience to be smooth and worry-free. Please review our shipping policy carefully before placing your order.

 

📍 New Zealand Shipping (Domestic)

Flat Rate Standard Shipping: NZD 15.00

Free Shipping: Orders NZD 300.00 and above

Delivery Time: 3–5 business days via NZ Post

Cut-Off Time: Orders placed before 12:00 PM (Mon–Fri) will be shipped the same business day. Orders placed after this time will be shipped the next business day.

 

🌏 Australia Shipping

Standard Shipping: AUD 28.00 – AUD 39.00 (Approx. 7–14 business days)

Express Shipping: AUD 39.00 – AUD 62.00 (Approx. 5–10 business days)

Orders shipped from New Zealand via NZ Post International with tracking.

 

🌍 International Shipping (Worldwide)

Standard International Shipping available via NZ Post.

Estimated Delivery: 6–24 business days depending on your country and local customs.

Tracking number will be provided once the parcel has been dispatched.

 

📦 Pre-Order Shipping Policy

At Dragon View ShopNZ, some items are offered as pre-order, sourced directly from Thailand. Please read carefully before purchasing:

 

📅 Processing & Shipping

Pre-order processing takes 14–21 business days (excluding customs clearance delays and public holidays).

For international customers, expect an additional 7–14 days for delivery.

 

🚨 Important Notes

❌ No cancellations or refunds once pre-order is confirmed.

If a pre-order item becomes unavailable, we will notify you and issue a full refund or suggest an alternative.

Delivery times are estimates and may vary due to customs or courier delays.

If shipping is delayed beyond 30 business days, please contact us for assistance.

 

💳 Payment & Confirmation

Full payment is required at the time of ordering.

Once payment is confirmed, your order will be processed and cannot be modified.

 

📩 Contact Us

For shipping inquiries or assistance, please contact us at:
📧 dvshop.hellohanzltd@gmail.com